The cookies (and other similar technologies) we use

Name

Purpose

Whether the technology is essential for us to provide you with a service that you have requested and whether we will seek your consent before using it

Authentication (VidRush) – access and refresh tokens, verification cache

access_token, refresh_token, tverified

These cookies are used to identify you when you log into your account, maintain your authenticated session, enable you to remain logged in across visits, and support the secure and efficient operation of our authentication systems (including caching token validation to reduce repeated checks).

These cookies may store or reference information such as unique user identifiers, session identifiers, authentication tokens and related metadata (e.g. expiry times and validation status). Although this information is generally pseudonymised, it remains linked to your account and therefore constitutes personal data under applicable data protection laws.

Duration: 

access 15.5 hours (56000 s)

refresh 90 days (7776000 s)

tverified 1 hour (3600 s)

Yes, essential. We will therefore not request your consent before placing these cookies.

Sidebar state (VidRush) – first-party UI preference

sidebar_state

This cookie stores your interface preferences (e.g. sidebar display settings) to ensure a consistent and personalised user experience across your visits. 

These cookies typically store simple user interface preferences (such as whether a sidebar is expanded or collapsed) and do not directly identify you. However, where they are associated with your account or device, they may be treated as personal data under applicable data protection laws.

Duration: 

7 days (604800 s).

No. We will therefore request your consent before placing this cookie.

OAuth / PKCE challenge (Web app)

challenge

This cookie supports our secure authentication process by storing a temporary value used to validate login requests and protect against unauthorised access during sign-in.

Duration: 

30 days (2592000 s).

Yes, essential. We will therefore not request your consent before placing this cookie.

Google Tag Manager / Google Analytics (Google)

_ga, _gid, _gat, gac*

These cookies are used to collect information about how users access and use our platform, including the pages visited, time spent on the platform and how users navigate through it. We use this information to analyse and improve the performance and usability of our services. These cookies may also support the deployment and management of analytics tags via Google Tag Manager.

Duration:

Varies e.g.

_ga 2 years

_gid 24 hours

No. We will therefore request your consent before placing these cookies.

Google Analytics (Google)

_ga_E8GDZ6R2EL

This cookie is used by Google Analytics to persist session state and distinguish users across visits. It helps us understand how users engage with our website by associating interactions with a unique identifier.

The information collected is used for statistical analysis and service improvement.

Duration:

Approximately 1 year and 1 month

No. We will therefore request your consent before placing this cookie.

UserGuiding (UserGuiding) – product tours / onboarding

_ugeuid, and other session/state cookies

This cookie is used to deliver in-website product tours and onboarding features. It stores information about your progress and preferences (such as completed or dismissed steps) so that onboarding content can be presented consistently and does not repeat unnecessarily.

Duration:

Varies e.g. 

session or up to 1 year

No. We will therefore request your consent before placing these cookies.

Crisp (Crisp) – chat widget

crisp-client.* (e.g. crisp-client%2Fsession%2F*)

These cookies enable our live chat functionality (provided by Crisp). They allow the chat widget to operate, maintain your chat session as you navigate the platform, and restore previous conversations across visits so that support interactions are continuous and context is preserved.

Duration: 

Typically, 6 months (configurable via Crisp)

No. We will therefore request your consent before placing these cookies.

Stripe – payment and billing

__stripe_mid, __stripe_sid, cid, __cf_bm, __Secure-sid, etc.

These cookies are set by Stripe when you use our payment or billing functionality (for example, when you are redirected to Stripe Checkout or the billing portal). They are used to maintain secure payment sessions, process transactions, and prevent fraud and abuse. Some of these cookies are set by Stripe’s infrastructure providers (such as Cloudflare) to support security and traffic management.

Duration:

Set by Stripe; see their policy for exact durations

Yes, essential. We will therefore not request your consent before placing this cookie.

Upvoty (Upvoty) – feedback widget

Session, preference, and security cookies (exact names set by Upvoty)

These cookies are set by our feedback tool provider (Upvoty) when you use the feedback features on our platform. They enable the feedback widget to operate, maintain session continuity, remember your preferences and interactions (such as votes or submissions), and support security measures to prevent misuse.

Duration: 

Session duration and longer, depending on cookie type

No. We will therefore request your consent before placing these cookies.

Ashby (Ashby) – jobs embed

Cookies set by Ashby embed (exact names set by Ashby)

These cookies are set by our recruitment platform provider (Ashby) when you access the careers page on our platform. They enable the embedded job board to function, maintain session continuity, remember your preferences (such as search filters), and support interactions with job listings.

Duration:

Set by Ashby; see their policy for exact durations

No. We will therefore request your consent before placing these cookies.

Cookie Confirm CMP – consent management

CC_p_consent_id, CC_p_settings, CC_p_accepted_cookies

These cookies are set by our consent management platform to record and manage your cookie preferences. They enable us to (i) store a unique consent record, (ii) remember your current consent settings and preferences, and (iii) ensure that your consent choices are applied consistently across visits and in accordance with applicable data protection laws.

These cookies may store or reference identifiers and preference data relating to your consent selections but are not used for tracking or marketing purposes.

Duration:

Up to approximately 1 month (depending on cookie)

Yes, essential. We will therefore not request your consent before placing these cookies.

Microsoft Clarity – usage analytics

_clck, _clsk

These cookies are set by Microsoft Clarity to collect information about how users interact with our website (for example, page views, navigation paths, and click behaviour). This information is used to generate aggregated analytics reports and helps us understand user experience, improve functionality, and optimise performance.

The data collected is generally processed in an aggregated and anonymised form, although it may involve identifiers associated with your device or session.

Duration:

_clck: 1 year

_clsk: 1 day

No. We will therefore request your consent before placing these cookies.

Google Ads – conversion and advertising tracking

_gcl_ls (local storage)

This storage item is used by Google Ads to store information about ad interactions and conversion tracking. It helps measure the effectiveness of advertising campaigns and may be used to attribute conversions to specific ads or user actions.

This technology may store identifiers relating to ad interactions and may be combined with other Google services.

Duration:

Persistent (until cleared)

No. We will therefore request your consent before placing this technology.

[TBC]

sentryReplaySession, _cltk, __anon_id, _xsd, sp__anon_id

[TBC]

[TBC]